Assessments for generic selling skills or specific selling roles
Generic Sales Skills Modules - essential to all selling roles
The SSA 'generic' sales skills modules will allow you to assess five Core Sales Skills - these are NVQ level 2/3 skills (equivalent of a high school diploma in sales) that anyone with regular customer contact should hold. When introducing a new sales executive, no matter what level, this is an ideal starting point from which to benchmark their development plan.
Each module contains of a series of statements that the candidate has 15 seconds to rate from strongly disagree to strongly agree. Modules are sat online and take approximately 8 minutes each. Choose skills individually or purchase all 5 (Core Skills Set) for a substantial discount.
Specific Sales Roles Modules
The SSA currently offers two industry/role specific assessments, Automotive Retail Sales and Retail Sales Consultant
or purchase individual assessments below
Core Skills - our #1 selling assessment!
Core Skills Set will allow you/employees to sit all five modules (in one go or in series). The assessments remain active for upto 30 days so you can plan this in advance.
Customer Contact Skills
Customer Contact Skills are about generating initial interest from the customer in your application, product or service, and starting the process of creating rapport. Customer Contact skills are essential. In sales, first impressions do more than simply "count", they can make or break you!
Customer Engagement Skills
Customer Engagement Skills are required to effectively engage the customer in conversation and start the process of qualification, with the objective of gaining an understanding of the customer’s needs.
Negotiating and Closing Skills
Negotiation & Closing Skills are required to establish the value to the customer of the benefits, often involving simple financial metrics, and close the deal. This skills set is amongst the most important in terms of essential sales skill. This is the point at which executives walk away with not just 'a deal' but a 'great deal' for themselves and their company.
Business Skills are required to establish personal and company credibility with the customer for the purpose of realising benefits from the relationship and opportunity spotting.
Information & Activity Management Skills
Information & Activity Management Skills are required to work effectively and in an organised manner, with clear plans and reports, with the purpose of facilitating the achievement of goals and targets. This skills set is all about working smarter - not harder! We are bombarded with leads, data, communications, new business opportunities.... but just how well does your team/you cope?
Automotive Retail Sales
A 30 minute sales skills assessment tailored specifically for those in automotive retail sales.
In order to deliver the lifestyle aspirations inherent in the automotive marketplace, the Automotive Retail Sales role requires the deployment of professional sales techniques – in a showroom, over the phone and via e-media – to identify and engage with customers and prospects to deliver a specific brand proposition.
A 30 minute sales skills assessment tailored specifically for retail sales consultants.