Core Skills Package
Core Skills Package
Core Skills - our #1 selling assessment!
Core Skills Set will allow you/employees to sit all five modules (in one go or in series). The assessments remain active for upto 30 days so you can plan this in advance.
Customer Contact Skills are about generating initial interest from the customer in your application, product or service, and starting the process of creating rapport.
Information & Activity Management Skills are required to work effectively and in an organised manner, with clear plans and reports, with the purpose of facilitating the achievement of goals and targets.
Business Skills are required to establish personal and company credibility with the customer for the purpose of realising benefits from the relationship.
Negotiation & Closing Skills are required to establish the value to the customer of the benefits, often involving simple financial metrics, and close the deal.
Customer Engagement Skills are required to effectively engage the customer in conversation and start the process of qualification, with the objective of gaining an understanding of the customer’s needs.
How it works
Each module consists of a series of simple statements for candidates to score, budget approximately 30 minutes for all five modules (the Core Skills package). Make sure you or your candidate/s can sit the whole test in one, unbroken session without interruption.
Once you are logged into the module (access is emailed upon purchase) the candidate will be asked to score/rate a series of statements within the given time period.
The manager responsible for each candidate will receive a detailed report that highlights strengths and weaknesses in comparison to the skills of a high achiever (within a minute of completion). The USSA operates worldwide, analysing the skills of sales and customer contact staff, comparing them to a global benchmark for effective sales performance.
Note. If you are booking a group of users to sit the Core Skills module, our system will automatically generate a "Team Report” to help you compare your team’s group strengths & weaknesses.
How to buy
This module requires 5 Credits per candidate. Decide how many candidates you wish to sit this module and think about grouping individuals into a team structure (by office or sales role such as 'telesales' and 'field sales', etc.). Use these references when loading your teams for ease of team identification downstream. For example, "London Field Sales, Core Skills, May 2018."
Any questions? Call us on +44 (0)7740 521 569 or email firstname.lastname@example.org