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Title

Understanding the customer's needs

Details

Vendor:

Maguire

Training Provider:

Category:

Customer Engagement

Price GBP:

£95.40

Understanding the customer's needs

This is the ability to identify, via questioning and listening, the key aspects of the customer's needs and match your products or services to those needs. This involves engaging the customer to test your assessment of the opportunity as well as having a good knowledge of own company's capabilities, products or offerings.