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Title

Resilience and follow-through

Details

Vendor:

Maguire

Training Provider:

Category:

Business Skills

Price GBP:

£95.40

Resilience and follow-through

This is the ability to demonstrate focus in achieving goals, objectives and targets.

This means coping with pressure, being adaptable in dealing with customer enquiries and problems and managing stress. It also means showing initiative and drive and giving others confidence in their ability to deliver a good customer experience and achieve results. It involves being careful and accurate in following through and fulfilling customer requirements.